Siri Raw Honey

Terms & Conditions

Effective Date: 06 October 2026

Welcome to SIRI RAW HONEY. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. About Us

SIRI RAW HONEY offers natural food products including Raw Honey and Ghee through our online store.

By using this website, you confirm that you are legally capable of entering into a binding agreement.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, prices, weights, and other information displayed on our website are accurate.

  • Product images are for representation purposes and actual packaging may vary.
  • Natural products such as honey and ghee may naturally vary in colour, texture, aroma, and consistency.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors in product information or pricing.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

The price applicable to your order will be the price displayed at the time of checkout.

Any applicable delivery charges or other charges will be displayed during checkout.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact details provided by you.

We reserve the right to accept, reject, or cancel an order in certain circumstances, including:

  • Product availability issues
  • Incorrect pricing or product information
  • Payment issues
  • Incorrect or incomplete customer information
  • Suspected fraudulent or unauthorized transactions

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.

5. Payment

Payments may be processed through the payment gateway options available on our website.

You agree to provide accurate and valid payment information when placing an order.

SIRI RAW HONEY does not directly store your complete debit/credit card or banking credentials.

6. Shipping & Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Operational or logistical delays

We are not responsible for delays caused by courier partners, natural events, strikes, government restrictions, or circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact number.

7. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests may not be accepted once an order has been processed or shipped.

Any eligible refund will be processed according to our applicable refund policy.

8. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy.

For food products such as honey and ghee, returns may be restricted due to hygiene and food-safety considerations.

If you receive a product that is damaged, incorrect, leaking, or otherwise defective, please contact us as soon as possible with your order details and supporting photographs/videos.

9. Damaged Products

If your package appears damaged at the time of delivery:

  • Take photographs/videos of the package before opening it, if possible.
  • Contact us with your order number.
  • Provide clear photographs/videos showing the damage.

We will review the issue and provide an appropriate resolution where applicable.

10. Customer Responsibilities

You agree to:

  • Provide accurate name, address, phone number, and email details.
  • Use the website only for lawful purposes.
  • Not attempt to misuse, damage, or disrupt the website.
  • Not use the website for fraudulent activities.
  • Follow all applicable laws while using our services.

11. Website Content

All content available on this website, including:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Designs
  • Website layout

is owned by or licensed to SIRI RAW HONEY unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our website content without prior written permission.

12. Intellectual Property

The SIRI RAW HONEY name, logo, branding, graphics, product photographs, and other original content are protected by applicable intellectual property laws.

Unauthorized use of our intellectual property is prohibited.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from technical issues
  • Completely secure from all possible threats

We may temporarily suspend or modify website services for maintenance, updates, or other operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, SIRI RAW HONEY shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

Our responsibility regarding a purchased product will be subject to applicable laws and our published policies.

15. Food Product Disclaimer

Our products are food products intended for consumption according to their respective product information and applicable instructions.

Customers should check the product packaging, ingredients, allergen information, storage instructions, and other applicable information before consumption.

If you have a food allergy, intolerance, or specific dietary requirement, please review the product information carefully and contact us if you need clarification.

16. Privacy

Your use of this website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, communicate with you, and improve our services.

17. Third-Party Services

Our website may use third-party services such as payment gateways, shipping/courier services, analytics services, or other service providers.

Your use of such services may also be subject to the respective third party’s terms and policies.

18. Changes to These Terms

SIRI RAW HONEY reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be effective when the updated version is published on this page.

We recommend checking this page periodically for updates.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

SIRI RAW HONEY
📞 Phone: +91 7981888736
📧 Email: sirirawhoney@gmail.com

Website: SIRI RAW HONEY