Privacy Policy
Effective Date: 06 October 2026
At SIRI RAW HONEY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, place an order, or contact us, we may collect information such as:
- Full name
- Phone number
- Email address
- Billing address
- Shipping/delivery address
- Order details
- Payment transaction information
- Messages or enquiries submitted through our contact forms
- Information you voluntarily provide to us
We only collect information that is reasonably necessary to provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange product delivery
- Confirm and communicate order details
- Respond to enquiries and customer support requests
- Process refunds or cancellations where applicable
- Send important information regarding your orders
- Improve our products, website, and customer experience
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal requirements
If you have given consent, we may also use your contact information to send promotional offers, product updates, or other marketing communications.
3. Payment Information
Payments made through our website may be processed by third-party payment gateways.
We do not intentionally store your complete debit card, credit card, CVV, UPI PIN, or banking credentials on our own servers.
Payment information is handled by the applicable payment service provider according to its privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Maintain shopping cart functionality
- Provide relevant website features
- Analyse website traffic
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Website Analytics
We may use analytics or similar technologies to understand website traffic and visitor behaviour.
This information may include:
- Pages visited
- Device type
- Browser type
- Approximate location
- Referring website
- Time spent on pages
- General website usage information
This information helps us improve our website and services.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to provide our services, including:
- Payment gateway providers
- Courier and delivery partners
- Website hosting providers
- Technology and website service providers
- Analytics and marketing service providers
- Professional advisers where necessary
- Government or legal authorities where required by law
These parties may only receive information necessary for the relevant service or legal purpose.
7. Shipping Information
When you place an order, we may share necessary information such as your name, phone number, and delivery address with our courier or logistics partners so that your order can be delivered.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Processing orders
- Customer support
- Maintaining business records
- Resolving disputes
- Meeting legal, tax, accounting, or regulatory requirements
When information is no longer required, it may be deleted or securely disposed of where reasonably possible.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
12. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
- Request information about how your data is being used
Some requests may be subject to legal or operational limitations.
To make a privacy-related request, please contact us using the details below.
13. Marketing Communications
If you receive promotional communications from us, you may request to stop receiving them by contacting us.
You may also use an unsubscribe option where provided.
Please note that even if you opt out of marketing communications, we may still contact you regarding important information relating to your orders or transactions.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
The updated policy will be published on this page with the revised effective date.
We recommend checking this page periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
SIRI RAW HONEY
📞 Phone: +91 7981888736
📧 Email: sirirawhoney@gmail.com
🌐 Website: SIRI RAW HONEY