Siri Raw Honey

    Shipping Policy

    Effective Date: 06 October 2026

    At SIRI RAW HONEY, we carefully pack every order to ensure that our products reach you safely and in good condition. This Shipping Policy explains our order processing, delivery, and shipping procedures.

    1. Order Processing

    Once your order and payment are successfully confirmed, we will begin processing your order.

    • Orders are generally processed within 1–3 business days.
    • Orders placed on weekends or public holidays may be processed on the next business day.
    • You will receive order-related updates through the contact details provided during checkout.

    2. Delivery Time

    After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

    Delivery times may vary due to:

    • Delivery location
    • Courier availability
    • Weather conditions
    • Public holidays
    • Festivals or peak shopping periods
    • Transportation delays
    • Unforeseen circumstances

    The estimated delivery date is not a guaranteed delivery date.

    3. Shipping Charges

    Applicable shipping charges, if any, will be displayed during the checkout process before you complete your order.

    Shipping charges may vary depending on:

    • Delivery location
    • Order weight
    • Order value
    • Courier service

    If free shipping is offered for specific products, locations, or order values, the applicable conditions will be displayed on the website.

    4. Shipping Locations

    We currently aim to deliver orders to serviceable locations across India.

    Delivery availability may depend on the serviceability of your PIN code by our courier partners.

    If your location is not serviceable, we may contact you regarding the order.

    5. Order Tracking

    Once your order has been shipped, tracking information may be provided through the contact details associated with your order.

    You can use the tracking information to check the current status of your shipment.

    6. Incorrect Delivery Information

    Customers are responsible for providing accurate delivery information, including:

    • Full name
    • Complete address
    • PIN code
    • Phone number

    SIRI RAW HONEY is not responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

    Additional shipping charges may apply if re-delivery is possible.

    7. Delayed Delivery

    While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

    • Severe weather
    • Natural disasters
    • Transportation disruptions
    • Courier operational issues
    • Government restrictions
    • Strikes
    • Festivals and high-volume periods
    • Other unforeseen circumstances

    We appreciate your patience in such situations.

    8. Failed Delivery Attempts

    Courier partners may make multiple delivery attempts depending on their policies.

    If the customer is unavailable during delivery attempts, the shipment may be returned to us.

    In such cases, re-delivery may be possible subject to applicable shipping charges.

    9. Damaged Packages

    Please inspect your package when you receive it.

    If the package appears damaged, leaking, or severely tampered with:

    1. Take photographs/videos of the package.
    2. Keep the original packaging.
    3. Contact us as soon as possible.
    4. Provide your order number and photographs/videos.

    Please refer to our Return & Refund Policy for information regarding damaged or incorrect products.

    10. Product Leakage or Damage

    Although we take care to pack our products securely, damage or leakage may occasionally occur during transportation.

    If you receive a damaged or leaking product, please contact us within 48 hours of delivery with appropriate photographs/videos.

    We will review the issue and provide an appropriate resolution where applicable.

    11. Order Cancellation

    Orders may be cancelled before they are processed or dispatched, subject to our cancellation terms.

    Once an order has been dispatched, cancellation may no longer be possible.

    Please contact us as soon as possible if you need to cancel an order.

    12. Changes to Shipping Policy

    SIRI RAW HONEY reserves the right to modify this Shipping Policy at any time.

    Any updated policy will be published on this page with the revised effective date.

    13. Contact Us

    For shipping or delivery-related questions, please contact us:

    SIRI RAW HONEY
    📞 Phone: +91 7981888736
    📧 Email: sirirawhoney@gmail.com